Download Apple MacBook Pro Service Manual PDF

TitleApple MacBook Pro Service Manual
TagsPixel Booting Macintosh Computer Keyboard
File Size38.4 MB
Total Pages283
Table of Contents
                            MacBook Pro (17-inch, Mid 2010)
Contents
	Manual Updates
		Updated 26 August 2011
		Updated 21 July 2011
		Updated 29 June 2011
		Updated 24 February 2011
		Updated 16 December 2010
		Updated 11 June 2010
		Updated 14 May 2010
	Feedback
Basics
	Overview
		Specifications
		What’s New for MacBook Pro (17-inch, Early 2011)
		Thunderbolt
		Battery Precautions
		Battery Removal: Tri-Lobe Microstix #2 Screws
		The Glass Panel
		Keycap Replacement
		Required Tools
	Serial Number Location
		Serial Number On Bottom Case
		Transferring the Serial Number
	Keyboards
Troubleshooting
	General Troubleshooting
		Update System Software & Firmware
		Troubleshooting Theory
		Hardware vs. Software
		Temperature Concerns
		Emerging Issues
		Functional Overview: MacBook Pro (17-inch, Mid 2010)
		Functional Overview: MacBook Pro (17-inch, Early 2011)
		Block Diagram: MacBook Pro (17-inch, Mid 2010)
		Block Diagram: MacBook Pro (17-inch, Early 2011)
		Liquid Contact Indicators
		Common Reset Procedures
		Apple Service Diagnostic (ASD)
		Mac Resource Inspector (MRI)
		Logic Board Power-On Pads, Mid 2010
		Logic Board Power-On Pads, Early 2011
	Symptom Charts
		Startup and Power Issues
			No Power
			Won’t Start Up
			Intermittent Shutdown
			No Video/Bad Video
			Battery Isn’t Recognized or Won’t Charge
			Kernel Panic/System Crashes
			Battery Run Time Too Short
			Won’t Run on Power Adapter Alone
			Power Adapter Issue
			Noise / Hum / Vibration
			Burnt Smell / Odor
			Battery Leaking or Swollen
			Uncategorized Symptom
		Communications
			Ethernet Port/Device Issue
			AirPort/Bluetooth: Defective Wireless Devices
			No/Poor Wireless Signal
			Bluetooth Wireless Input Device Loses Connection
			AirPort Card: Kernel Panic
			Wireless Performance Issue / Slow Connection
			Wireless Input Device Doesn’t Pair
			Uncategorized Symptom
		Display
			Display Anomalies
			Defective Camera / Built-in iSight Not Operating Correctly
			Blank / No Video
			Backlight Issue / No Backlight
			Noise / Unstable Flickering
			Mechanical/Physical Damage
			Cosmetic Defects
			Uncategorized Symptom
		Mass Storage
			Hard Drive Read/Write Issue
			Hard Drive Not Recognized/Not Mounting
			Hard Drive Noisy
			Optical Drive Won’t Accept/Reject Media
			Optical Drive Read/Write Data Error
			Optical Drive Not Recognized/Mount
			Optical Drive Noisy
			Optical Drive Not Performing to Specs
			Uncategorized Symptom
		Input/Output Devices
			Thunderbolt Not Recognized
			Thunderbolt Target Disk Mode Issues
			Thunderbolt Target Display Mode Issues
			USB Port Does Not Recognize Known Devices
			Built-in Keyboard Does Not Work Properly
			Specific Keys Don’t Work
			Built-in Trackpad Does Not Work
			Built-in Keyboard Has Dim or No Keyboard Backlight
			Built-in Keyboard Is Not Recognized
			Built-in Trackpad Does Not Track Properly
			Apple Remote Inoperable
			Built-in Speaker Has No Audio
			Distorted Sound from Internal Speaker
			Audio: Microphone
			Express Card Will Not Insert Into Slot
			Express Card Not Recognized By System
			Camera Issues
			FireWire Port Not Recognizing Known Devices
			Uncategorized Symptom
		Mechanical Issues: Thermals and Enclosure
			Reset/Power Button Stuck
			System Runs Hot
			Uncategorized Symptom
		Sensors
			Thermal Monitoring Errors
			Electrical Monitoring Errors
			Uncategorized Symptom
Take Apart
	General Information
		Connector Types on Logic Board
		Flex Cable Handling
		Icon Legend
		Temperature Concerns
		Notes About Procedures and Images in This Guide
		Reassembly Steps
		Screw Sizes
	Bottom Case
	Battery
		Removal
		Reassembly
	Hard Drive Bracket, Rear
	Hard Drive
		Removal
		Reassembly
		Reinstalling Software that Came with the Computer
	Memory
		Removal
		Reassembly
	Camera Cable Guide
	LVDS Cable Guide
	Fans
	AirPort/Bluetooth Flex Cable, Mid 2010
	AirPort/Bluetooth Flex Cable, Early 2011
	Optical Drive
	Optical Drive Flex Cable
	Hard Drive Connector Cable
	Battery Indicator Light (BIL) Cable and Board
	Hard Drive Bracket, Front
	Display Assembly
		Removal
		Reassembly
		Display Hinge Behavior
	Display Clutch Cover
		Removal
		Reassembly
	AirPort/Bluetooth Holder, Mid 2010
	AirPort/Bluetooth Holder, Early 2011
		Removal
		Reassembly
	AirPort/Bluetooth Card, Mid 2010
	AirPort/Bluetooth Card, Early 2011
		Removal
		Reassembly
	Right Speaker/Subwoofer
	Logic Board
		Removal
		Reassembly
	Trackpad
		Removal
		Reassembly
	MagSafe Board
		Removal
		Reassembly
	Heatsink
		Removal
		Reassembly
	Left Speaker
	Microphone Cable, Mid 2010
	Microphone Cable, Early 2011
	ExpressCard Cage
	Top Case
Views
	Exploded View
		Display Assembly, Mid 2010
		Main Assembly, Mid 2010, 1 of 2
		Main Assembly, Mid 2010, 2 of 2
		Display Assembly, Early 2011
		Main Assembly, Early 2011, 1 of 2
		Main Assembly, Early 2011, 2 of 2
	External Views
		Front Views
		Port View, Mid 2010
		Port View, Early 2011
		Slot Drive View
		Rear View
	Screw Locations
		Bottom Case
		Battery, AirPort/Bluetooth Holder, Fans
		Optical Drive, AirPort/Bluetooth Card
		Logic Board
		Battery Indicator Light (BIL), Heatsink
		Left Speaker, Right Speaker
		Cable Guides from Display
		Display Assembly
		Front Hard Drive Bracket, ExpressCard
		MagSafe Board, Trackpad
                        
Document Text Contents
Page 1

 Apple Technician Guide

MacBook Pro (17-inch, Mid 2010)
MacBook Pro (17-inch, Mid 2010) and MacBook Pro (17-inch, Early 2011)

Updated 2011-08-26

mailto:smfeedback4%40apple.com?subject=MacBook%20Pro%20%2817-inch%2C%20Mid%202010%29

Page 141

MacBook Pro (17-inch, Mid 2010) Take Apart — General Information 141 2011-08-26

Flex Cable
Handling

Caution: Be careful
when handling flex
cable. Do not flatten
or reshape flex cable
bends, and avoid moving
cable unnecessarily.
Repeated movement
at cable bends may
damage internal wiring
and require cable
replacement.

Icon Legend

The following icons are used in this chapter:

Icon Meaning

Warning or Caution

Check mark; make sure you do this

Temperature Concerns

The normal operating temperature of this computer is well within national and international
safety standards. Nevertheless, customers may be concerned about the generated heat. To
prevent an unneeded repair, you can compare a customer’s computer to a running model,
if available, at your repair site. For more information on temperature concerns and customer
perception, refer to Knowledge Base article HT1778 “Apple Portables: Operating temperature.”

http://support.apple.com/kb/HT1778

mailto:[email protected]?subject=MacBook Pro (17-inch, Mid 2010)
http://support.apple.com/kb/HT1778

Page 142

MacBook Pro (17-inch, Mid 2010) General Information — Notes About Procedures and Images in This Guide 142 2011-08-26

Notes About Procedures and Images in This Guide

This manual covers both MacBook Pro (17-inch, Mid 2010) and MacBook Pro (17-inch, Early 2011).
In most cases, the take-apart procedures for both computers are the same; these procedures
use illustrations based on MacBook Pro (17-inch, Mid 2010). When the procedures differ, the
model name is included in the procedure’s title and the illustrations are specific to the model.

Note: Because pre-production units were used for the illustrations, you may notice small
differences between the images pictured and the computer you are servicing.

Reassembly Steps

When there are no reassembly steps listed, replace parts in the exact reverse order of the
Removal procedure.

Screw Sizes

Screw sizes shown are approximate and indicate the total length including the screw head.

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Page 282

MacBook Pro (17-inch, Mid 2010) Views — Screw Locations 2822010-03-02

Front Hard Drive Bracket, ExpressCard

All screw sizes shown are approximate and represent the total length of the screw.

10 mm = 922-8648

4 mm = 922-8981

1.92 mm = 922-8984

2.2 mm = 922-8329

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Page 283

MacBook Pro (17-inch, Mid 2010) Views — Screw Locations 2832010-03-02

MagSafe Board, Trackpad

All screw sizes shown are approximate and represent the total length of the screw.

7.6 mm = 922-8929

1.3 mm = “1” = trackpad clamp to top case screw, reports to trackpad kit 922-9009, Mid 2010
(reports to trackpad kit 922-9826, Early 2011)

3.6 mm = “2” = T6 trackpad flexure screw = 922-9539

1.3 mm = “3” = tri-lobe trackpad set screw, reports to trackpad kit 922-9009, Mid 2010 (Torx T6
set screw, reports to trackpad kit 922-9826, Early 2011)

mailto:[email protected]?subject=MacBook Pro (17-inch, Mid 2010)

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