Download Jaipur Marriott Hotel PDF

TitleJaipur Marriott Hotel
File Size900.4 KB
Total Pages97
Table of Contents
                            ACKNOWLEDGEMENT
	INDEX
PROFILE OF THE HOTEL
Guest Rooms
	Okra
	Saffron
	Jaipur Baking Company
	Lounge 18
	Quo (Opening soon)
		ROOM SERVICE
		ROOM SERVICE DOOR KNOB BREAKFAST MENU CARD :-
KITCHEN
KITCHEN STEWARDING
STORES
HOUSEKEEPING
ACCOUNTS DEPARTMENT
ENGINEERING
FRONT OFFICE
	CONTROL-DESK
		It is situated on the service floor near the executive Housekeeper’s office. It is the central nervous system of the housekeeping department. From here all the information is passed and taken from various outlets and floors.
	FUNCTIONS OF THE DESK :
		Attending guest calls and handling complaints on the phone. The guests usually ask for laundry service and other requirements like soaps, towels etc.
		Taking the departure room from the Front Office and releasing the cleaned rooms
	REGISTERS MAINTAINED IN THE CONTROL DESK
LOBBY CLEANING
GUEST ELEVATORS
STAIRWAY
CORRIDORS
	RESTAURANTS
SWIMMING POOL
	PUBLIC AREA RESTROOMS
		WORK FLOW CHART OF HOUSE KEEPING
		KEY CONTROL PROCEDURE
			FOOD & BEVERAGE SERVICE :
		ASSISTANT MANAGER – FRONT OFFICE
			NON GUARANTEED RESERVATION  :
			CASE  I
CONCLUSION
                        

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