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Table of Contents
                            Course Overview
Unit 1: Enterprise Structures in Sales and Distribution
	Lesson 1: Using Enterprise Structures for Sales and Distribution in SAP ERP
		Figure 1: Organizational Units in Sales and Distribution
		Figure 2: Organizational Unit - Company Code
		Figure 3: Organizational Unit - Sales Organization
		Figure 4: Organizational Unit - Distribution Channel
		Figure 5: Organizational Unit - Division
		Figure 6: Organizational Unit - Sales Area
		Figure 7: Organizational Units - Plant and Storage Location
		Figure 8: Organizational Unit - Shipping Point
		Exercise 1: Explain Organizational Structures
	Lesson 2: Demonstrating the Use of SAP ERP Enterprise Structures
		Figure 9: Sample Company - Subsidiaries and Sales Organizations
		Figure 10: Sample Company - Sales Areas
		Figure 11: Sample Company - Distribution
		Exercise 2: Check the Organizational Structures for Sales and Distribution of an Example Company
Unit 2: Overview of Sales Processes
	Lesson 1: Executing Sales and Distribution Processes
		Figure 12: Presales Activities
		Figure 13: Sales Order Processing
		Figure 14: Procurement
		Figure 15: Shipping
		Figure 16: Billing
		Figure 17: Payment
		Figure 18: Process overview
		Procedure: To execute sales and distribution processes
		Figure 19: Document Flow in the System
		Figure 20: Document Flow at Item Level
		Procedure: To use the document flow to monitor a sales and distribution process
	Lesson 2: Processing Sales Documents
		Figure 21: Creating an Order
		Exercise 3: Create a sales order
		Figure 22: Sales Document Structure
		Exercise 4: Display a sales order
	Lesson 3: Processing Outbound Deliveries
		Figure 23: Creating an Outbound Delivery
		Figure 24: Structure of Delivery Documents
		Exercise 5: Create an outbound delivery
	Lesson 4: Shipping Goods
		Figure 25: Picking
		Exercise 6: Pick goods
		Figure 26: Posting Goods Issue
		Exercise 7: Post goods issue
	Lesson 5: Processing Billing Documents
		Figure 27: Creating a Billing Document
		Figure 28: Billing Document Structure
		Figure 29: Effects of Billing Document
		Exercise 8: Create a billing document
		Figure 30: Incoming Payment
		Exercise 9: Post incoming payment
Unit 3: Master Data in Sales and Distribution
	Lesson 1: Maintaining Customer Master Data
		Figure 31: Origin of Data in Sales Documents
		Figure 32: Structure of Customer Master Data
		Figure 33: Customer Master Sales Area Data
		Figure 34: Partner Functions in the Customer Master
		Exercise 10: Create Customer Master Data
		Figure 35: Effects of Customer Master Data Changes
		Exercise 11: Enhance a Customer Master Record
		Exercise 12: Change a Customer Master Record
		Exercise 13: Display a Customer Master Record
	Lesson 2: Maintaining Material Master Data
		Figure 36: Material Master Data
		Figure 37: Material Master Data for Sales and Distribution
		Exercise 14: Create a Material Master Record
		Figure 38: Cross-Division Sales
		Figure 39: Division-Specific Sales
	Lesson 3: Maintaining Customer-Material Info Records
		Figure 40:  Customer-Material Info Record
		Figure 41: Order Entry Using Customer-Material Info Records
		Exercise 15: Create a Customer-Material Info Record
	Lesson 4: Maintaining Condition Master Data for Pricing
		Figure 42: Condition Master Data
		Figure 43: Condition Master Records in Pricing
		Figure 44: Pricing in Sales Orders
		Exercise 16: Create a Condition Master Record (Sales Price)
		Exercise 17: Create a Condition Master Record (Discount)
		Exercise 18: Understand the Background of Condition Master Data
	Lesson 5: Master Data - Explaining Additional Topics
		Figure 45: Relevance of Output Master Data
		Figure 46: Common Master Data - Distribution Channels
		Figure 47: Common Master Data - Divisions
		Figure 48: Incompletion Log
		Exercise 19: Handle Incomplete Sales Documents
Unit 4: Automatic Data Determination and Shipment Scheduling
	Lesson 1: Analysing the Results of Automatic Data Determination
		Figure 49: Determining the Delivering Plant Automatically
		Figure 50: Shipping Points per Delivering Plant
		Figure 51: Determining the Shipping Point Automatically
		Figure 52: Route Structure
		Figure 53: Determining the Route Automatically
		Exercise 20: Check the Results of Automatic Data Determination
	Lesson 2: Analysing the Results of Delivery and Transportation Scheduling
		Figure 54: Backward Scheduling
		Figure 55: Forward Scheduling
		Exercise 21: Check the Results of Delivery and Transportation Scheduling
Unit 5: Collective Processing in Sales and Distribution
	Lesson 1: Executing Collective Processing in Sales and Distribution
		Figure 56: Usage of Worklists
		Procedure: To use Worklists for Collective Processing in Sales and Distribution
		Figure 57: Collective Processing of the Delivery Due List
		Figure 58: Examples for Creation of Outbound Deliveries
		Exercise 22: Create Outbound Deliveries via Collective Processing
		Figure 59: Picking in Shipping Processing
		Figure 60: Picking Options
		Figure 61: Collective Processing in Picking
		Figure 62: Collective Processing for Posting Goods Issue
		Exercise 23: Complete Shipping Functions Using Collective Processing
		Figure 63: Processing the Billing Due List
		Figure 64: Billing Options
		Exercise 24: Create Billing Documents Using Collective Processing
Unit 6: Availability Check
	Lesson 1: Performing an Availability Check - Basics
		Figure 65: Control the Availability Check in Sales Orders
		Figure 66: Material Availability Check for Material Availability Date
		Figure 67: Check at Plant Level
		Figure 68: Control of Availability Check
		Exercise 25: Check the Main Factors Influencing the Availability Check
		Figure 69: Transfer of Requirements
		Figure 70: Complete and Partial Deliveries
		Figure 71:  Partial Delivery Agreement
		Exercise 26: Check the Transfer of Requirements
		Exercise 27: Check the Settings for Complete/Partial Deliveries
	Lesson 2: Performing an Availability Check - Further Topics
		Figure 72: Availability Checks - Scenario 1
		Figure 73: Availability Checks - Result for Scenario 1
		Figure 74: Availability Checks - Scenario 2
		Figure 75: Availability Checks - Result for Scenario 2
		Figure 76: Availability Checks - Scenario 3
		Figure 77: Availability Checks - Result for Scenario 3
		Figure 78: Availability Checks - Scenario 4
		Exercise 28: Perform Availability Checks
		Exercise 29: Understand the Functions of the Availability Check
		Figure 79: Backorder Processing
Unit 7: Sales Documents - Basic Technical Background
	Lesson 1: Using Sales Document Types
		Figure 80: Sales Document Types
		Figure 81: Functions of Sales Documents
		Exercise 30: Create Sales Orders Using Different Sales Document Types
	Lesson 2: Using Item Categories
		Figure 82: Item Categories - Functions
		Exercise 31: Check the Consequences of Using Different Item Categories
		Figure 83: Item Category Determination - Example 1
		Figure 84: Item Category Determination - Example 2
Unit 8: Special Processes in Sales and Distribution
	Lesson 1: Using Presales Documents
		Figure 85: Sales Support Tasks
		Figure 86: Presales Documents
		Figure 87: Document Flow in the Presales Phase
		Exercise 32: Create Presales Documents
		Exercise 33: Understand the Processing of Presales Documents
	Lesson 2: Executing Assembly Processing
		Figure 88: Make-To-Order Flow
		Figure 89: Make-To-Order Production without Assembly Processing
		Figure 90: Make-To-Order Production with Assembly Processing
		Exercise 34: Execute Assembly Processing
		Figure 91: Assembly Processing with Variant Configuration - Example
	Lesson 3: Packing Materials
		Figure 92: Packing on Multiple Levels
		Exercise 35: Pack a Material
	Lesson 4: Selling Service Products
		Figure 93: Service Products
		Exercise 36: Sell a Service Product
Unit 9: Complaints Processing
	Lesson 1: Creating Credit Memo Requests
		Figure 94: Processes in Complaints Processing
		Figure 95: Processing Credit and Debit Memos
		Figure 96: Approving a Credit Memo
		Exercise 37: Create a Credit Memo Request
	Lesson 2: Cancelling Billing Documents
		Figure 97: Canceling a Billing Document
		Exercise 38: Cancel a Billing Document
	Lesson 3: Creating Invoice Correction Requests
		Figure 98: Processing Invoice Corrections
		Figure 99: Invoice Correction Procedure
		Exercise 39: Create an Invoice Correction Request
	Lesson 4: Creating Returns
		Figure 100: Returns Processing
		Exercise 40: Create a Return
	Lesson 5: Performing Advanced Returns Management
		Figure 101: Document Flow in the Advanced Returns Management
		Figure 102: Screen Layout of Returns Overview
Unit 10: Lists and Analytics for Sales and Distribution Processes
	Lesson 1: Using Lists and Reports
		Figure 103: Sources of Sales and Distribution Information
		Figure 104: Lists and Reports
		Figure 105: How to Use Standard Document Lists
		Figure 106:  Documents with a Specific Status
		Figure 107: Processing Worklists
		Figure 108: Document Flow
		Exercise 41: Analyze Data Using Lists and Reports
	Lesson 2: Performing Analyses in Sales and Distribution
		Figure 109: Information Systems in SAP ERP
		Figure 110: Information Systems of the LIS
		Figure 111: Data Warehouse Concepts
		Figure 112: Composition of Information Structures
		Figure 113: Information Structures in SD
		Figure 114: Standard Analyses
		Figure 115: Flexible Analyses
		Exercise 42: Analyze Data Using the Sales Information System (SIS)
		Figure 116: BI Architecture
		Figure 117: SAP NetWeaver BI Info Providers
		Figure 118: BI Content
Unit 11: Enterprise Structures in Sales and Distribution
	Lesson 1: Setting Up Enterprise Structures
		Figure 119: Enterprise Structures in the SAP System
		Figure 120: Integration of Sales in Financial Accounting
		Figure 121: Organizational Structures in Sales
		Figure 122: Sales Organization
		Figure 123: Distribution Channel
		Figure 124: Division
		Figure 125: Sales Area
		Figure 126: Sales Office and Sales Group
		Figure 127: Plant
		Figure 128: Delivering Plant
		Exercise 43: Set Up Enterprise Structures
	True False
	True False
Unit 12: Sales Order Processing
	Lesson 1: Identifying Sources of Document Data
		Figure 129: Sources of Document Data
		Figure 130: Proposing Order Data from Master Data
		Figure 131: Sales Order Entry – Deriving the Sales Area
		Figure 132: Business Partners from the Customer Master
		Figure 133: Proposing Order Data from the Customer Master
		Figure 134: Business Data
		Figure 135: Proposing Plants Automatically
		Exercise 44: Identify Sources of Document Data
	Lesson 2: Using Additional Functions During Sales Order Processing
		Figure 136: Sales Summary
		Figure 137: Changes to Sales Documents
		Figure 138: Blocks
		Figure 139: Item Rejection
		Figure 140: Changes to the Sold-To Party in the Sales Document
		Exercise 45: Use Additional Functions During Sales Order Processing
	Multiple Choice
	True False
	Multiple Choice
	Multiple Choice

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